Release notes

The Aiden Agent gives customers a new way to access your product expertise: going off script, asking their own questions, and getting answers fully grounded in the advice model you've already built. Nearly 20% of shoppers go outside the usual flow, and CTR is 10% higher than classic finders.

Vești grozave! We now also support Romanian as language for product finders.

In Analytics, you can now see the time to purchase broken down into segments, giving you an instant overview of how purchase duration is spread across your shoppers: the median, the fastest 25% and the slowest 25%. This gives you a realistic picture of how quickly Aiden-driven purchases typically happen.

With the new Tone of Voice setting for AI Mode, you choose how AI Mode sounds in every conversation. Adjust the level of formality, add custom instructions, and share example texts so AI Mode consistently matches your brand voice — giving customers a more on-brand shopping experience.

You can now use your own fonts in your Aiden product finders. With this you can offer your customers a unified brand experience throughout your website.

Long lists of drill-down answer options are now easier to navigate: you can search within the answer list to quickly find the option you need. This reduces scrolling and makes it easier for shoppers to complete the flow without dropping off.

You can now choose whether product links open in the current tab or in a new tab when customers click on a product on the advice page. This gives you more control of the the customer journey.

AI Mode combines the best of both worlds: A fluid AI-driven advice conversation based on your knowledge.

You can now export conversation analytics directly from the Analytics tab for easier sharing and more in-depth analysis.

Remek hír! We now support Hungarian as language for product finders.

You now have have access to more font weights per font family - for more control of your product finder styling.

The best way to match your products is no longer hidden in the Bulk Match tab!