🦾 Agent improvements for speed, stability, and accessibility
We've made several improvements to the Aiden Agent. The Agent now responds faster, especially when providing advice. As a result, shoppers can move through the advice flow more smoothly. We've also made several behind-the-scenes improvements: conversations are more stable and consistent, with less risk of unexpected interruptions.
Accessible for everyone
Shoppers who use assistive technology, such as a screen reader, can now follow the Agent more easily. If an answer option includes additional explanation, that information is read aloud in a more logical order:
- First, the number of available answer options
- Then, the answer option itself
- Finally, after a short pause, the additional explanation
There is also an improvement for shoppers who rely on keyboard navigation. After selecting a suggested answer, they can immediately start typing to respond with free text without first having to navigate to the input field.
Small improvements for everyday use
We also fixed the following:
- In Test & Tweak, the overview layout remains correct after a drill-down answer is edited.
- The sidebar menu item is visible when you hover over it with your mouse while the sidebar is collapsed.
Own the advice layer before someone else does.
Shoppers are going to ask AI what to buy. Make sure your brand has the answer.
