🏞️ Guess less, choose faster
We’ve improved the Agent experience to help customers choose faster and answer with more confidence. Suggested answers can now show the images you already configured, and questions now include your info texts to clarify the differences before a customer picks.
Better questions, better answers
The Agent now proactively uses the explanatory texts (info texts) you’ve added to questions and answers. Before asking, it briefly explains how the options differ — which helps shoppers understand what their options are and results in better answers.
Suggested answers now include images
The Agent’s quick-reply buttons are no longer text-only. The suggested answers now show the option including the image you configured. This helps shoppers decide faster.
Small improvements for everyday use
- The overview and global analytics now load faster.
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Own the advice layer before someone else does.
Shoppers are going to ask AI what to buy. Make sure your brand has the answer.
