đź’¬ The Agent can now answer with more knowledge of your store
Give the Agent the extra context it needs to answer questions about your store and products in Agentic Mode. Add your own additional instructions in the Personality tab, so it can draw on information that isn't covered by your product data or advice setup.
Some questions need more than product specifications. You can now add details such as delivery times, store locations or opening hours, giving the Agent information to use when shoppers ask about your store.
You can also share knowledge specific to a product category, such as guidance on taking measurements or limitations on where a product can be used. This gives the Agent additional context for questions that fall outside your existing advice setup or product data, without having to put that information in your product feed.
Add this information as short, written instructions in the Personality tab under “Additional instructions”. These instructions complement your existing product data and advice setup; you don't need to upload documents or set up a full knowledge base to share this extra context.
Own the advice layer before someone else does.
Shoppers are going to ask AI what to buy. Make sure your brand has the answer.
