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Founder & CEO
It all began with her book called Customers who can’t decide, won’t buy, written together with co-founder Simon van Duivenvoorde. What began as a shared frustration became a joint mission: to make online shopping more human. Today, Aiden’s guided selling platform helps leading European retailers do just that, bringing real assistance to the digital shelves.
Marja holds a Master of Arts degree and is recognized for her sharp perspective on the future of online shopping and AI-driven customer experience. She frequently shares her vision on guided selling and digital commerce at industry events and podcasts across Europe.
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Marja Silvertant
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