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Marja Silvertant

Founder & CEO

Frustrated by how impersonal online shopping had become, Marja Silvertant set out to make digital buying feel as guided and human as in-store shopping. With a background in e-commerce innovation, she launched Aiden, Europe’s leading platform for guided selling.
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marja silvertant co-founder and ceo at aiden

It all began with her book called Customers who can’t decide, won’t buy, written together with co-founder Simon van Duivenvoorde. What began as a shared frustration became a joint mission: to make online shopping more human. Today, Aiden’s guided selling platform helps leading European retailers do just that, bringing real assistance to the digital shelves.

Marja holds a Master of Arts degree and is recognized for her sharp perspective on the future of online shopping and AI-driven customer experience. She frequently shares her vision on guided selling and digital commerce at industry events and podcasts across Europe.

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Marja Silvertant

Learn more about guided selling and get tips from our experts.

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🔗 Integrations
Integraties
1/10/2025

💬 Magento 2 product finder guide: how to implement guided selling to boost sales

Looking for ways to optimize your Magento 2 store? Deciding which improvements will bring the best results can be challenging. Product finders offer a proven way to increase conversion rates by helping customers make confident buying decisions. With the right guidance, customers feel sure of their choice. Discover how product finders work, how they go beyond basic filter options, and how you can create them for your Magento store. Let’s get right to it.

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11 min
🔗 Integrations
Integraties
29/9/2025

🆚 Shopify product finder vs Shopify Search and Discovery: See how they compare

Want to boost conversions in your Shopify store by helping customers find the right product faster ? You’ve likely come across Shopify’s Search & Discovery app, as well as separate product finder apps. Which one is the better fit for your store? We’ve done the research and broken down the key differences, when to use each solution, and which one can drive the best results for your business. Find your answers in this article.

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7 min
💡 Tips & How to's
Tips & How To's
7/8/2025

👩‍💻 How to add AI product recommendations to your online store

With changing shopping behaviors, many online retailers are looking for ways to adopt AI in e-commerce. But what’s the best way to do so right now? And what to expect in the near future to stay ahead of the game? We’ll share all the ins and outs so you can successfully add AI product recommendations to your online store and make it part of your overall e-commerce strategy. Let’s get started.

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12
💡 Tips & How to's
🌟 Featured
Tips & How To's
16/12/2024

✅ How to create the best product finder for online stores? [Checklist]

A great product finder feels effortless, guiding shoppers to spot-on advice with minimal effort. The best ones boast impressive stats: over 90% completion rates and 60% of users clicking on recommendations. Want results like these? In this checklist, we’ll walk you through the must-haves for a product finder that your shoppers will love, and that delivers real impact. Let’s get started! ⬇️

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8 min
🙋‍♀️ Guided selling
🌟 Featured
Guided selling
20/6/2024

✅ The product check: the first learnings and results

The data shows that a product check on the PDP works extremely well. The amount of customers exposed to guided selling went x2 and we saw a 15% uplift in add-to-carts.

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5 min
🙋‍♀️ Guided selling
Guided selling
18/4/2024

🆎 The impact of our A/B tests

Over the past few years, we've conducted dozens of A/B tests to improve Aiden. From small to large, from layout, design and interaction improvements to testing entirely new features.

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3 min
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